customer focus

Understanding Your Project Portfolio with the Consumer/Technology Matrix

When you are only working on one innovation project at a time, you can give it all the care and attention it needs. There are no competing resource demands; at least for creating new products and services. Life gets more

richardmiller 31/07/201816/06/2020 Blog 1 Comment Read more

Why Do Innovations Fail?

Most new products and services launched onto the market fail to deliver the expected results. There is a big debate about how many fail. The numbers range from estimates of 80% – 90% all the way down to around 30%.

richardmiller 03/04/2017 Blog 4 Comments Read more

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